Frequently Asked Questions
Everything you need to know about your Pakt experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your materials sustainably sourced?
Yes, Pakt is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes to ensure our products are as kind to the planet as they are to your skin.
Can I track my order in real-time?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey from our warehouse to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.